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Moore's Music Emporium, Inc. is committed to establishing
trusting relationships
based on respect for personal identity and information. All information
collected
on our web site is done so in accordance with the Data Protection Act
1998. This privacy notice covers the site www.mooresmusicemporium.com.
The type of information we will collect about you includes:
* your name
* address
* phone number
* email address
* credit/debit card details
If users have questions or concerns regarding this statement, they should
contact
webmaster@mooresmusicemporium.com
.
Information Collection and Use
Moore's Music Emporium, Inc. is the sole owner of the
information collected on www.mooresmusicemporium.com. Moore's Music Emporium, Inc.
collects information from our users at several different points on our Web site.
Account Creation
In order to use certain features of this Web site, a user must first
complete the New Account Creation form. During Account Creation a user is requested
to give contact information (such as name and email address). We use this
information to contact the user about services on our site for which he
has expressed interest. Users are not asked to provide demographic information
such as income level and gender. However, they are required to supply unique
identifiers such as, username and password.
Order
We request information from the user on our order form. A user must provide
contact
information (such as name, email, and shipping address) and financial
information
(such as credit card number, expiration date). This information is used
for billing
purposes and to fill customers' orders. If we have trouble processing
an order, the
information is used to contact the user.
Profile
We store information that we collect through cookies, log files, clear
gifs, and/or
third parties to create a profile of our users. A profile is stored information
that
we keep on individual users that details their viewing preferences. Consequently,
collected information is tied to the users personally identifiable information
to
provide offers and improve the content of the site for the user. This
profile is used
to tailor a user’s visit to our Web site, and to direct pertinent
marketing promotions
to them. We DO NOT share your profile with other third
parties.
Cookies A cookie is a piece of data stored on the user’s computer tied
to information about the user. Usage of a cookie is in no way linked
to any personally identifiable information while on our site. We currently
use only session ID cookies. For the session ID cookies, once users
close the browser, the cookie simply terminates.
By setting a cookie on our site, users would not have to log in a password
more than once,
thereby saving time while on our site. If users reject the cookie, they
may still use our site.
The only drawback to this is that the user will be limited in some areas
of our site.
Log Files
Like most standard Web site servers we use log files. This includes internet
protocol (IP)
addresses, browser type, internet service provider (ISP), referring/exit
pages, platform type, date/time stamp, and number of clicks to analyze
trends, administer the site, track user’s movement in the aggregate,
and gather broad demographic information for aggregate use. IP addresses,
etc. are not linked to personally identifiable information.
Special Offers and Updates We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for the privacy
of our users we present the option to not receive these types of communications.
Please see the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of respect for our users privacy we provide
a way to opt-out
of these communications. Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service related
announcement.
For instance, if our service is temporarily suspended for maintenance
we might send users an email. Generally, users may not opt-out of these
communications, though they can deactivate their account. However, these
communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested services
and in regards to issues relating to their account we reply via email
or phone, in accordance with the users wishes.
Sharing Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to
disclose personal
information when required by law wherein we have a good-faith belief
that such action is necessary to comply with a current judicial proceeding,
a court order or legal process served on our Web site.
Aggregate Information (non-personally identifiable)
We DO NOT share aggregated demographic information
with our partners and advertisers.
Third Party Advertisers
Moore's Music Emporium DOES NOT share Web site usage information about
users with any third party .
Third Party Intermediaries We use an outside shipping company to ship orders, and a credit card
processing company to bill users for goods and services. These companies
do not retain, share, store or use personally identifiable information
for any secondary purposes.
Business Transitions In the event Moore's Music Emporium, Inc. goes through
a business transition, such as a merger, being acquired by another company,
or selling a portion of its assets, users’ personal information
will, in most instances, be part of the assets transferred.
Choice/Opt-out
All email lists on our site our Opt-in. In order to be added to a list,
users must choose to
be added to that list during account creation.
Users who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications by replying
to unsubscribe + [name of list] in the subject line in the email or
email us at webmaster@mooresmusicemporium.com or the user may contact
us at (740) 635-9749 ex. 17 to opt-out.
Users of our site are always notified when their information is being
collected by any outside parties. We do this so our users can make an
informed choice as to whether or not they should proceed with services
that require an outside party.
Links This Web site contains links to other sites. Please be aware that we,
Moore's Music Emporium, Inc., is not responsible for
the privacy practices of such other sites. We encourage our users to
be aware when they leave our site and to read the privacy statements
of each and every Web site that collects personally identifiable information.
This privacy statement applies solely to information collected by this
Web site.
Surveys [& Contests]
From time-to-time, our site requests information from users via surveys
or contests.
Participation in these surveys or contests is completely voluntary and
the user therefore
has a choice whether or not to disclose this information. The requested
information typically
includes contact information such as name and shipping address, and
demographic information such as zip code. Contact information will be
used to notify the winners and award prizes. Anonymous Survey information
will be used for purposes of monitoring or improving the use and satisfaction
of this site. Users’ personally identifiable information is not
shared with third parties unless we give prior notice and choice. Though
we may use an intermediary to conduct these surveys or contests, they
may not use users’ personally identifiable information for any
secondary purposes. Security
This Web site takes every precaution to protect our users’ information.
When users submit
sensitive information via the Web site, their information is protected
both online and off-line.
When our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that information
is encrypted and is protected with the best encryption software in the
industry - SSL. While on a secure page, such as our order form, the
lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to un-locked,
or open, when users are just ‘surfing’. To learn more about
SSL, follow this link: http://wp.netscape.com/security/techbriefs/ssl.html
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
All of our users’ information, not just the
sensitive information mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job (for
example, our billing clerk or a customer service representative) are
granted access to personally identifiable information. Our employees
use password-protected screen-savers when they leave their desk. When
they return, they must re-enter their password to re-gain access to
user information. Furthermore, ALL employees are kept up-to-date on
our security and privacy practices. Any time new policies are added,
our employees are notified and/or reminded about the importance we place
on privacy, and what they can do to ensure our users’ information
is protected. Finally, the servers that store personally identifiable
information are in a secure environment, in a locked facility.
If users have any questions about the security at our Web site, users
can send an email to
webmaster@mooresmusicemporium.com
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users
it is necessary for us
to supplement the information we receive with information from 3rd party
sources.
Credit Check For example, to determine if users qualify for one of our credit cards,
we use their name and social security number to request a credit report.
Once we determine a user’s credit-worthiness, this document is
destroyed.
ID Verification We use the INTER-BANC Financial Network to verify a user’s identity/address.
This is done to help pervent credit card fraud by verifing that the
person placing the order is accually the owner of Credit Card.
Purchasing History When a user makes a purchase from Moore's Music Emporium, Inc.
we collect some personal and demographic information in order for this
Web site to enhance its ability to tailor the site to a user’s
preference.
Enhancement of Marketing Profile We may occationally purchase third party marketing data and add it
to our existing user database to better target our advertising and provide
pertinent offers we think our users would be interested in. We use this
information to enhance or overlay the ‘profile’ of individual
users. This aggregate marketing data is therefore tied to the users’
personally identifiable information. See also the Profile.
Correcting/Updating/Deleting/Deactivating Personal Information If a user’s personally identifiable information changes such as
zip code, phone, email or
postal address, or if a user no longer desires our service, we provide
a way to correct,
update or delete/deactivate users’ personally identifiable information.
This can usually be
done at the account services page or by emailing our Customer Support
at
service@mooresmusicemporium.com
. Or, contact us by:
Telephone: (740) 635-9749
Mail: 201 Main St. Brideport, OH 43912
Notification of Changes
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem appropriate
so our users are always aware of what information we collect, how we
use it, and under what circumstances, if any, we disclose it.
If, however, we are going to use users’ personally identifiable
information in a manner different from that stated at the time of collection
we will notify users by posting a notice on our Web site for 30 days.
Contact Information
If users have any questions or suggestions regarding our privacy policy,
please contact us at:
Phone (740) 635-9749
Fax (740) 635-4554
Email: service@mooresmusicemporium.com
Postal Address 201 Main St. Bridgeport, OH 43912
Web site URL http://www.mooresmusicemporium.com/contact_us.php
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